Handmade Earrings by Zillah ❤
⚠❗❗US Customers need to tell me the recipient's PHONE NUMBER!
In order to further enhance the safety and efficiency of international cargo transportation, and to respond positively to the U.S. Customs regulation of T86, we need the recipient's phone number in order to ship the goods, so please let me know the recipient's phone number when U.S. customers place orders! Thank you for your understanding and support!
About the Earrings
-All of our earrings are handmade with love and dedication, making each pair one of a kind.
-Please note that due to the handmade nature of our products, variations in shape and pattern may occur.
-Our earrings are waterproof and feature 925 silver ear hooks.
-Colors may appear slightly different on screen due to differences in resolution, brightness, and contrast.
Shipping
-We have set a standard shipping time, but please note that unexpected delays may occur.
-If you need your earrings sooner, we offer expedited shipping for an additional cost. Contact us for more information.
Returns
Every earring is made with our heart, we are sorry for not satisfying you, and we hope to try not to return or exchange them, when you receive the earrings within 14 days can feedback on your questions, and we will solve them for you as soon as possible until you are satisfied! ❤
Check Out Our Shop
Be sure to check out our shop for more stunning designs:
Our earrings contain small parts and are not suitable for children under the age of 3.
We welcome your feedback and suggestions! Contact us with any questions or concerns.
As a thank you for your support, we will provide you with a coupon for your next purchase. ❤
Thank you for choosing Zillah! 💖
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.